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Louboutin's trademark glossy red soles give an instant stamp of
fashion excellence. The designer's ethos is to "make shoes
that are like jewels" and each unique design demonstrates unparalleled
quality and an innate sultriness. From vertigo-inducing pumps to
the seasonal must-have shoe boots as well as a covetable range of
totes and clutches, Louboutin is the accessories brand for every
super-chic fashionista.
1. What size should I order if I am in between sizes?
If you are in between sizes(half size) it is recommended by the
manufacturer that you size down to the next whole size. (For example:
If you wear a size 39,you should order a size 39.) They may be snug
at first, but the shoes will stretch a little after you wear it
some days. Check Size Comparison
to learn more.
2. Do you have a secure server? Am I safe submitting my credit
card information to you over the Internet?
Yes, you are safe submitting your credit card information over the
Internet. Our websites are hosted by Pair Networks. Their servers
are extensively tested against security exploits. All unnecessary
services are disabled, all security patches are up-to-date, and
servers are audited regularly for attempted break-ins. Their systems
administrators actively maintain awareness of new security developments.
Their custom network monitoring systems ensure that attacks are
identified and responded to promptly.
3. Do I have to sign for delivery?
Yes, all orders require a signature.
4. Do you have a catalog?
No. Our website is our catalog. Generally you can request a catalog
from the footwear company you are interested in.
5. Is there a store in my area?
We are a retailer of the products we sell; therefore we do not have
information about other retail store locations. You must contact
the company directly to obtain this information.
6. Do you charge for shipping and sales tax?
No. There is never sales tax and all are shipped to you free of
charge.
7. Do you ship internationally?
No. At this time we are not able to ship internationally, though
we are currently researching this possibility,but mainly to USA,UK,Canada,Australia
Marketing. Please check back in the future for this option.
8. Are all your items in stock?
Yes, but occasionally the stock levels might reduce due to demand.
If for any reason an Item is still displayed and you pay then we
will contact you as quickly as possible and refund you.
9.What about delivery time?
For packages shipping,all orders may take a bout 1week delivery
time to your door and also trackable online any time.
10.How do I track my order?
Most orders can be tracked by going to USPS.com.Once you make orders
here,you will get an email noticing Order confirmation with tracking
number together.And tracking numbers could be trackable online in
36 hours later.Please contact us via email if you need further tracking
assistance.
11. I do not have a PayPal account?
You do not need one; you can pay by debit/credit card. Details on
how to do this are displayed in the information panel to the right.
12. My order still says processing after a few days
This is normal, once we receive a delivery date your account will
be updated with this information so you know when your order will
be delivered.
13. What if i am not available on my delivery date?
If you are not available to sign for your order then it will be
returned to your local sorting office for an automatic delivery,
or an arrangement made by yourself. A delivery card should have
been left.
14. How long is delivery?
Delivery usually takes about a week to ten days but customers usually
receive their order in about a week.If your order exceeds this time
then please contact us and we will chase things up for you.
15. What if my items are faulty?
Please contact us within 3 days of delivery to let us know, we will
endeavour to sort this out for you.
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